Frequently Asked Questions

Read through our most asked questions to learn more.
If you need help, please contact us.

avo frequently asked questions
Create an account and easily upload Augmented Reality campaigns into an app or the browser.
You can use our free app “AVO Insights” to see your campaigns or use a domain like to see your campaigns. Please contact us if you would like to power your campaigns using your own domain.
Upload as many valuable campaigns as you’d like.
Nothing changes in the print process, you use your same paper, printer etc... but you do need to let people know what to do. Add a call to action for your URL or our free app. Use an engaging call to action and QR code for the best and quickest way to your experience. See our best practices page for more.
There is a short setup if you want to use a domain to power your campaigns. Please contact us if you are interested.
Campaign Manager helps you the whole way. Following Campaign Manager’s guide will allow you to create a campaign in less than 60 seconds.
Understand key metrics like conversions, click through, duration and other powerful data to help you make better business decisions.
We have different tiers from $49/month up to enterprise depending on what your objective is. You can see our pricing here.
We accept all major credit cards. If you would like to take billing offline please contact us at [email protected]
No, create an account for free.
Yes, if you decide to no longer differentiate your mail, simply cancel your account from Campaign Manager in your account page.
Yes, upgrade, downgrade, change plans whenever you like in Campaign Manager under your account page.
No, there are no contracts. Pay as you go, cancel at any time.
There is a short setup if you want to use a domain to power your experiences. Please contact us if you are interested.
Yes, to see if you qualify please contact us!

Please see our business help center first, if you can't find your answer, please contact us.
We take matters of data security very seriously at AVO. We are hosted on the highly reliable Amazon AWS servers, that promise optimal uptime and data security for all our customers and ticket data. Our hosting partner is AWS and our servers are hosted in a world class AWS data center, that is protected by biometric locks and 24-hour surveillance. We ensure that our application is always up to date with the latest security patches. All AVO plans include SSL encryption to keep your data safe.
Yes, we are fully compliant and up to date with all data policies.
We work with over 20 vetted partners giving you options for content creation. Contact us for help or view our partner page
Email us: [email protected] or fill out the form on our contact page.
Yes, include your pixels from other platforms like Facebook, Google, Ad roll, etc….
No, you can use our app-less experiences that launches the camera in the browser (Safari, Firefox, Chrome, etc...) or use our AVO Insights app if you would like.
We support all major AR, VR, mobile, desktop, console and web devices.
You can use Campaign Manager with our free app, your own app, a white labeled app or a complete app-less experience. Please read more here.

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